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Home > Getting involved > Front-of-house, refreshments and Box Office
Front-of-house, refreshments and Box Office


The Duty Manager is in charge of the smooth running of the Front-of-House operations, and is ultimately responsible for the safety of the audience. The Stewards show customers to their seats and help them out with any difficulties. Programme Sellers sell programmes before the performance, so basic cash-handling skills are important.

Refreshments Counter

Volunteers work behind the Refreshments Counter, serving coffee and snacks to the audience, and cleaning up before the performance and during the interval. Cash-handling skills are important. The time commitment is an evening or two each month, until around 9.30pm.

Box Office

Box Office staff sell tickets to customers in person before a performance, as well as taking phone and postal bookings at lunchtimes. We use a computerised ticketing system, and offer training to volunteers who are comfortable and experienced using computers, as well as able to work with cash and remain calm under pressure. The time commitment is just 2-3 hours a week, either lunchtime or evening.


Please note that only Questors Members can be involved in our activities.
Click on this link to find out how to become a member of The Questors.